Terms of Service

1. Acceptance of Terms

By accessing or using Fides ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of any changes.

2. Description of Service

Fides is a loyalty intelligence platform that helps users track, analyze, and optimize their loyalty program portfolios. The Service provides tools for portfolio management, points valuation, redemption analysis, and personalized insights. We do not guarantee the accuracy of third-party loyalty program data.

3. User Accounts

3.1 Account Creation

You must create an account to use certain features of the Service. You agree to provide accurate, current, and complete information and to update it as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breach.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

4. User Responsibilities

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service
• Use automated systems (bots, scrapers) without permission
• Impersonate any person or entity
• Upload malicious code or viruses
• Collect or harvest user information without consent

5. Loyalty Program Integration

When you connect your loyalty program accounts to Fides, you authorize us to access and retrieve your account information on your behalf. You acknowledge that:

• We are not affiliated with or endorsed by any loyalty program
• You are responsible for complying with each program's terms and conditions
• We are not responsible for changes to loyalty program policies or point valuations
• Account syncing may be interrupted due to technical issues or program changes

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Fides and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.

7. Disclaimers and Limitations

7.1 No Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIDES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

7.3 Accuracy of Information

We strive to provide accurate information, but we do not guarantee the accuracy, completeness, or timeliness of any content, including points valuations, redemption recommendations, or loyalty program data. You should verify all information independently.

8. Indemnification

You agree to indemnify, defend, and hold harmless Fides and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Service or violation of these Terms.

9. Subscription and Payments

Certain features of the Service may require a paid subscription. By subscribing, you agree to pay all applicable fees. Subscriptions automatically renew unless cancelled. Refunds are provided at our sole discretion in accordance with our refund policy.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of [Your Jurisdiction].

11. Dispute Resolution

Any disputes arising from these Terms or the Service shall first be resolved through good faith negotiations. If negotiations fail, disputes may be resolved through binding arbitration in accordance with [Arbitration Rules], except where prohibited by law.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13. Contact Information

For questions about these Terms, please contact us at: